QUALITY ASSURANCE

  • Fashion Biz has a fully equipped, operational QA division based at its NZ facility which employs 4 full time staff who provide ongoing QA capabilities for the organisation.
  • Fashion Biz has implemented sound quality control systems with all its vendors who produce and supply garments. Sizing consistency is controlled by frequent in-line inspections made possible by vendor/factory QCs starting from the cutting section, through sewing lines, down to packing/finishing sections. Garments are measured against a final approved garment specification sheet on critical and noncritical points of measurement.
  • Approved reference samples are kept and maintained in vendor/production facilities where staff can perform outright comparisons to check that bulk production is meeting all the requirements (styling, basic construction notes, etc.).
  • Lab dips are evaluated and approved under a D65 light source before any vendor/manufacturer can proceed to bulk fabric production. Vendors are responsible for forwarding to Fashion Biz copies of shade bands for review and approval. Fashion Biz sets boundaries for the lightest and darkest shades deemed acceptable within a shipment. These processes are followed for every re-order.
  • Fabric finish and quality are assessed qualitatively and quantitatively. Fabrics are evaluated for all colour-fastness issues (washing, crocking, dry cleaning solvents, light, water and ageing) against Fashion Biz standards and requirements.
  • Fashion Biz partnered with Intertek Testing Services (our primary laboratory) and with Qualspec Testing Centre (our secondary laboratory) to assess and ensure that fabrics are meeting set standards. Fabrics not measuring up to these standards are rejected, sent back to be improved by the manufacturer, and then resubmitted for testing.
  • Fashion Biz Ltd has invested in testing equipment imported from James Heal UK which makes it possible at any point in time to check and validate claims of fabric consistency around pilling, abrasion, fastness to light and rubbing.
  • Copies of test reports are available for scrutiny by our customers at any point in time.
  • Our experienced and long-standing vendors are dedicated to maintaining our high standards - their complex networking within their countries of domicile are an advantage.
  • Of our 12 main Vendors, 6 are ISO Certified, 2 are WRAP Certified, and all comply with our own Code of Vendor Conduct Agreement which is based on international standards. In relation to disaster recovery procedures, Fashion Biz has several methods of operation in place so as to minimize downtime of supply, including but not limited to the following:
    • Disaster recovery at Vendor Level – production job is moved to another vendor immediately. Fashion Biz has purposefully spread its manufacturing across 12 approved vendors, all of which comply with our Vendor Code of Conduct, to safeguard against individual factory supply interruptions i.e. natural disasters, civil strikes, unrest or equipment issues.
    • Disaster recovery at Shipping Level – should disaster strike during shipping of goods, Fashion Biz is prepared to take steps to initiate and prioritize new production immediately. Air-freighting the required goods to minimize potential delays in delivery would will also be undertaken if necessary. Any additional costs will be absorbed by Fashion Biz.
  • In addition to the above points, Fashion Biz undertakes careful planning, inventory monitoring and control, stock forecasting and realistic delivery timeframes (often incorporating a 1 week delay ‘buffer’) as normal practice in our daily business to help safeguard against minor potential supply impact to the Franchisee.
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